Frequently Asked Questions
What forms of payment do you accept?
Is there a sales tax?
Important Product Information
It is important to understand that color variations may be perceived differently for each individual monitor; therefore, we will not guarantee that the color will be displayed accurately. We are not responsible for dye lot variability, wash ability, colorfastness and shrinkage. We state whatever information is available and are not responsible for the provided information. If you have any questions, please do not hesitate to contact us.
What is returnable?
There is no minimum purchase for domestic purchases, but a minimum order of $15.00 is necessary for international buys.
What is not returnable?
How can we help to make a transaction work?
We encourage you to send a swatch and specify your needs; such as, color matching, shade requirements, size, width, etc. All questions and comments are welcome by phone or email.
Is a catalogue available?
We do not have a printed catalogue. Our website will provide an accurate representation of the products available. Please check our website for updates and upcoming features. Prices and availability are subject to change.
Can we purchase samples?
Many of our items are limited and can not be sampled. Some items can be sampled; therefore, please contact us.
If you do not agree to the terms established by Timeless Trims, please do not use this site. We reserve the right to change our policy, add, remove or modify policies at our discretion. Please check policies for revised changes.
All context, written text, images, photographs, or materials used by Timeless Trims is the property of Timeless Trims and is protected by
It is our commitment to protect all personal information and under no circumstance will your information be used by, rented, or sold to any third parties. The information is used by Timeless Trims only for processing credit card purchases, authorizing returns, contacting a customer if necessary, and for shipping purposes.
We use SSL (Secured Socket Layer) to protect confidentiality. This advanced encryption technology as it is transmitted over the internet will make all personal information unreadable; thus, your personal information is kept safe and secure. We password protect your account information and incorporate other technical safeguards and security policies to ensure that your information is kept confidential.